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Ring… ring…
You're busy with a customer — the phone rings.
Meet Sofia · Your bilingual AI receptionist
Never miss another call.
Sofia answers every call, books the appointment, and sends urgent calls straight to you — 24/7, in English & Spanish.
Built for Home services · Medical & dental offices · Law firms · Professional services
Animated example: Sofia answers a call, talks with the customer, books the appointment or transfers an urgent call, and sends the owner a summary.
Simulated example call
The problem
Every missed call is a customer for someone else.
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No message.
They don't leave a voicemail.
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Next.
They call the next business on Google.
Missed-call calculator
What are missed calls costing you?
You could be losing
every month.
5 × $500 × 4.3
Stop losing customers — call SofiaEstimate: missed calls × average customer value × 4.3 weeks per month. Assumes each missed call was a customer you would have won.
Hear Sofia
Don't take our word for it. Listen.
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Want to try her yourself? Call (816) 684-3919
How it works
From ring to booked — without you picking up.
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Phone rings
A customer calls your same business number — while you're busy with a customer, on the road, or closed for the day.
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Sofia answers in the caller's language
English or Spanish — she switches automatically and figures out what they need.
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Urgent or routine?
Urgent? Live transfer to you.
Routine? Appointment booked on the call.
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You get a summary of every call
Name, phone, the reason for the call, and what happened — sent to you after every call.
What Sofia does
One agent. Every call handled.
Answers 24/7
Nights, weekends, lunch breaks, and every time you're busy with a customer. The phone never goes to voicemail again.
Bilingual automatically
She answers in the caller's language — English or Spanish — without menus or "press 2."
Flags urgent calls
You decide what counts as urgent. Those calls are transferred live to your phone.
Books appointments on the call
Appointments go straight onto your calendar while the caller is still on the line.
Saves every caller's info
Name, phone, and the reason they called — captured on every call.
Call summaries sent to you
After every call you get the who, where, and what — so you can call back ready.
Keeps your number
Customers call the same number they always have. Calls simply forward to Sofia.
Industries
Built for businesses that live on the phone.
Urgent · live transfer
“Burst pipe.”
“There's water coming through the ceiling and I can't find the shut-off.”
HVAC, plumbing, electrical, roofing, cleaning, landscaping, and more.
- Emergencies — no heat, flooding, leaks — transferred live to your phone.
- Service calls & estimate visits — booked on your calendar during the call.
- Every call — you get the caller's name, phone, and what they need.
Appointment · booked on the call
“Can I get in this week?”
“I'm a new patient and I need a cleaning — do you have anything Thursday?”
Medical, dental, chiropractic, physical therapy, and wellness offices.
- New & returning patients — appointments booked on your calendar during the call.
- Lunch breaks & after hours — every call answered instead of going to voicemail.
- Every call — you get the caller's name, phone, and what they need.
New case · consultation booked
“I need to talk to a lawyer.”
“I was in a car accident last week and the insurance company keeps calling me.”
Personal injury, immigration, family, criminal defense, and other practices.
- New case inquiries — name, phone, and what happened, captured on every call.
- Consultations — booked on your calendar during the call.
- Urgent matters — transferred live to you, based on the rules you set.
New client · meeting booked
“Are you taking new clients?”
“I need help with my taxes before the deadline.”
Accountants, insurance agencies, real estate offices, and more.
- New client calls — answered 24/7 in English or Spanish.
- Meetings & consultations — booked on your calendar during the call.
- Every call — you get the caller's name, phone, and what they need.
Why Nvoy
Apps give you a login. We give you a working phone line.
Self-serve AI apps leave the setup to you. We set Sofia up for you and train her on your business.
Trained on your business
Your services, your hours, your rules — not a generic script.
Done for you
We set everything up for you. Nothing to download, nothing to configure.
Hablamos español
Talk to us in Spanish or English — and so will Sofia with your customers.
Live in about 5 days
From our first meeting to Sofia answering your calls — no months-long onboarding.
Setup
Live in about 5 days.
- Day 1
We meet and learn your business
Your services, your hours, what counts as urgent, and how you like appointments booked.
- Days 2–4
We build and train Sofia
We set her up on your services and your calendar, in English and Spanish.
- Day 5
Calls forward to Sofia. You're live.
Same number, same customers — now every call gets answered.
FAQ
Questions business owners ask us.
No. She uses a natural, human-sounding voice. The best way to judge is to hear her yourself — call (816) 684-3919.
No. Your calls forward to Sofia, and your customers keep calling the same number.
You tell us what counts as urgent for your business. When Sofia recognizes one of those calls, she transfers it live to you.
Yes. She switches automatically to the caller's language — English or Spanish.
If a caller asks, Sofia tells them she's an AI assistant for your business.
About 5 days, and we do the setup for you.
Yes. She books appointments on your calendar during the call.
It depends on your business and call volume. Call or send us a message and we'll give you a quote.
Yes, there's a 3-month minimum. We explain everything before you sign.
Home-service companies, medical and dental offices, law firms, and other professional services — wherever you're located.
Your phone rings. Sofia answers.
Hear her live, or tell us about your business and we'll reach out.
Thanks — message received!
We'll reach out soon. Can't wait? Call Sofia right now at (816) 684-3919.